Who are we?
Our website address is: https://lesnuitspetillantes.fr/
Hosting of the site
OVH SAS
RCS Lille Métropole 424 761 419 00045
APE code 2620Z
Head office: 2 rue Kellermann - 59100 Roubaix - France
tel: 1007
Use of personal data collected
The guest house Les Nuits Pétillantes is committed to an ongoing process of compliance with the General Data Protection Regulation of 27 April 2016. With this new regulation, the guest house Les Nuits Pétillantes reinforces its personal data protection policy so that the data of its users is collected and used in a transparent, confidential and secure manner.
Our Privacy Policy describes how La maison d'hôtes Les Nuits Pétillantes treats the personal data of visitors and users (hereinafter the "Users") when they browse our website (hereinafter the "Site"). The Personal Data Protection Policy is an integral part of the General Conditions of Use of the Site.
The guest house Les Nuits Pétillantes pays constant attention to the data of its Users. We may therefore periodically modify, complete or update the Personal Data Protection Policy. We may also make changes as necessary to comply with changes in applicable laws and regulations. Wherever possible, we will notify you of any significant changes. However, we encourage you to periodically review the most current version, which is available on our Site.
What personal data is collected and for what purposes?
We collect personal data that you provide to us and data that we collect from you.
We use this personal data to improve your user experience and personalise our services.
When you use our site and/or register, we collect and process personal data about you.
When you use our site and indicate your wish to receive our news we will collect your e-mail address.
If you book a room or for the purposes of a particular request on your part, we will ask you to provide us with all or some of the following information: your first and last name, your e-mail address, your telephone number, your date of birth, your postal address, a copy of your identity card, a certificate of holiday insurance and this information will be collected and processed.
When you visit the website of the guest house Les Nuits Pétillantes we also collect your IP address.
When you provide us with your contact details, we may contact you by telephone and/or email to ask you for details of your expectations and needs during your stay.
This data may also be used for registration, consultation, use, completion, extraction and transmission to promote La maison d'hôtes Les Nuits Pétillantes. If you are kind enough to leave a review of your stay in a guestbook, on social networks, on Google or any other media, these data may be used to promote the guest house Les Nuits Pétillantes.
Why do we use cookies?
We use cookies on our Site for the purposes of browsing, optimising and customising our Services on our platform by remembering your preferences.
You can deactivate cookies at any time.
Definition of "cookie" and its use.
A cookie is a text file placed on your computer when you visit our platform. On your computer, cookies are managed by your internet browser.
We use cookies on our Site for the purposes of browsing, optimising and customising our Services on our platform by remembering your preferences. Cookies also allow us to see how our platform is being used. We automatically collect your IP address and information about your use of our Site. This allows our platform to remember who you are when a connection has been established between the server and the web browser. Information previously provided in a web form may be retained.
Different types of cookies are used on our Site :
Cookies that are strictly necessary for the functioning of our platform (mandatory cookies). They allow you to use the main features of our platform. Without these cookies, you will not be able to use our platform normally.
Functional cookies, including so-called "analytical" cookies: in order to improve our services, we use audience measurement cookies such as the number of pages viewed, the number of visits, the activity of Users and their frequency of return, in particular through the services of Google Analytics. These cookies only allow the establishment of statistical studies on User traffic on our platform, the results of which are completely anonymous to allow us to know the use and performance of our platform and to improve its operation. Accepting these cookies allows for optimal use of our platform, if you refuse them, we cannot guarantee you a normal use of our platform.
This also includes cookies that allow us to personalise your experience on our platform by remembering your preferences (such as sharing cookies from social media sites). These cookies may be placed by a third party on our behalf, but they are not permitted to use them for any purpose other than those described.
Targeting cookies (advertising cookies): These cookies are linked to services provided by third parties, such as the "Like" or "Share" buttons. These cookies are placed by third parties.
Types of cookies used.
The following types of cookies are used on this Site:
Temporary" cookies: this type of cookie is active in your browser until you leave our platform and expires if you do not access the Site for a certain period.
Permanent" or "tracking" cookies: This type of cookie remains in the cookie file of your browser for a longer period of time, depending on your web browser settings. Permanent cookies are also known as tracker cookies.
Use of third party cookies.
We may use third party partners, such as Google Analytics, to track the activity of visitors to our platform or to identify your interests on our platform and to customise the offer to you on our platform or outside our platform. The information that may be collected by third party advertisers in this way may include data such as geo-location data or contact information, such as email addresses. The privacy policies of these third party advertisers provide additional information on how cookies are used.
We ensure that partner companies agree to process the information collected on our platform exclusively for our purposes and in accordance with our instructions, in compliance with European regulations and undertake to implement appropriate measures to secure and protect the confidentiality of the data.
This cookie statement was created and maintained by CookieFirst.com.
Deactivation of cookies and change of consent.
When you arrive at our site, you can set your cookies and change them at any time by clicking here: cookie policy
Change my consent
You can disable cookies at any time by selecting the appropriate settings in your browser to disable cookies (the help section of the browser you are using will explain how to do this).
Please note that disabling cookies may reduce or prevent access to some or all of the features.
With respect to promotional emails: You may withdraw your consent at any time by clicking on the unsubscribe link provided in each of our communications or by contacting us.
We collect the information you provide to us when :
- you browse our site
- you fill in a contact form
- you contact the guest house Les Nuits Pétillantes
Is your data shared with third parties?
The personal data about you collected within our services and/or via our website are only intended for use by La maison d'hôtes Les Nuits Pétillantes. It may be transmitted to subcontracting companies to which La maison d'hôtes Les Nuits Pétillantes may call upon in the context of the execution of its services.
The guest house Les Nuits Pétillantes does not sell or rent your personal data to third parties for marketing purposes under any circumstances.
We also work closely with third party companies who may have access to your personal data, in particular
When we use search engine and analytics providers to improve and optimise our platform (Google Analytics);
Where we are required by law to do so or where we believe in good faith that it is necessary to do so in order to (i) respond to any claim against La maison d'hôtes Les Nuits Pétillantes(ii) comply with any legal request, (iii) enforce any contract entered into with our members, such as the Terms of Use and this Privacy Policy, (iv) in the event of an emergency involving the public health or physical safety of any person, (v) in connection with investigations and enquiries, or (vi) to protect the rights, property, and safety of La maison d'hôtes Les Nuits Pétillantesits members and more generally any third party;
In addition, the guest house Les Nuits Pétillantes does not disclose your personal data to third parties unless (1) you (or your account administrator acting on your behalf) request or authorise the disclosure; (2) the disclosure is required to process transactions or provide services that you have requested; (3) La maison d'hôtes Les Nuits Pétillantes is compelled to do so by a governmental authority or regulatory body, in response to a court order, subpoena or similar governmental or legal requirement, or to establish or defend a legal claim; or (4) the third party is acting as an agent or subcontractor of The Sparkling Nights Guesthouse Les Nuits Pétillantes in the performance of the services (for example, La maison d'hôtes Les Nuits Pétillantes uses the services of a telecommunications company).
If The Guest House Les Nuits Pétillantes or all or part of its assets are acquired by a third party, the data in our possession will, if necessary, be transferred to the new owner.
We may aggregate data about you that we receive or send to our business partners, including some or all of your personal data and information collected through cookies. This aggregated information will only be used for the purposes described above.
Upon request, we can provide you with a list of the countries where we store your data and those where it is occasionally transferred.
We keep your data in the European Union but may also transfer it outside the European Union or to the United States if necessary. We have entered into specific contracts with the US entities to which we transfer your data and standard contractual clauses established by the European Commission to govern and secure the transfer of your data to these service providers. We may use the services of US companies to whom we outsource your data to respond to your requests, provide online payment tools, provide marketing and advertising services to us, or provide email and SMS services.
How is your personal data protected?
We take all necessary steps to ensure that your data is protected. We also ask you to keep the data confidential.
The guest house Les Nuits Pétillantes applies generally accepted technological and organisational security measures to ensure that the personal data collected is not lost, misappropriated, consulted, modified or disclosed by unauthorised third parties, unless the communication of this data is imposed by the regulations in force, in particular at the request of a judicial authority, the police, the gendarmerie or any other authority authorised by the law
How long do we keep the personal data of users of La Maison d'hôtes Les Nuits Pétillantes ?
Your data is kept for a limited period of time to ensure optimal security.
The personal data communicated by the Users of La maison d'hôtes Les Nuits Pétillantes will be deleted after a certain period and according to the data processed.
We will only store your data for as long as is necessary for the purposes for which it is to be used, in accordance with legal requirements.
Login and profile data:
Billing and contract data: 10 years
Data from visitors and commercial prospecting: 3 years
What happens if you use the services of La maison d'hôtes Les Nuits Pétillantes in relation to social networks?
We are not responsible for the use of data by social networks. You can set them up on their sites.
When you use social networks and services or applications of La maison d'hôtes Les Nuits Pétillantes in connection with social networks, this may result in the collection and exchange of certain data between the social networks and La maison d'hôtes Les Nuits Pétillantes.
We are not responsible for the use of your data by social networks on their own behalf. You have the possibility to set up and control access and confidentiality of your data directly on the social networks.
What are your rights?
In accordance with current European regulations, we have put in place procedures and mechanisms to enable you to exercise your rights.
In accordance with the regulations in force, our Users have the following rights:
right of access and rectification ;
updating and completeness of user data;
the right to block or delete Users' personal data, when they are inaccurate, incomplete, equivocal, outdated, or whose collection, use, communication or storage is prohibited;
right to withdraw consent at any time ;
right to limit the processing of Users' data ;
right to object to the processing of personal data ;
the right to portability of data provided by Users, where such data is subject to automated processing based on their consent or a contract.
If you want to know how the guest house Les Nuits Pétillantes uses these personal data, ask to rectify them or oppose their processing, you can send an email to contact@lesnuitspetillantes.fr or write to the following address The guest house Les Nuits Pétillantes, 43 rue Léon Blum, 34660 COURNONTERRAL. Finally, the Users of La maison d'hôtes Les Nuits Pétillantes may file a complaint with the supervisory authorities, and in particular with the CNIL)
Your requests will be processed within one month. If there is reasonable doubt about your identity we may request additional information necessary to confirm your identity.
How to contact us - data protection officer details
If you have any questions or complaints or if you wish to inform La maison d'hôtes Les Nuits Pétillantes with recommendations or comments to improve our Privacy Policy you can send an email to contact@lesnuitspetillantes.fr.
Contact information
SPARKLING NIGHTS
GUEST HOUSE
43 rue Léon Blum
contact@lesnuitspetillantes.fr
06 22 53 18 35 or 06 25 39 16 38